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Wireless/Wired not working with comcast

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by 21karthik

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hello,

I have a Linksys router and a internet connection from comcast. From the past one week i am unable to connect to the internet.My router shows my wireless signal excellent but i amm ot able to open y of the webpages. When contacted comcast they mentioned it is a signal strength issue and they would dispatch a tech to come look at it. Its been a week and the tech has not turned up and neither is the connection working.I have also tried to bypass the router and do a wired connetion and lol..my modem shows only one light...so something is wrong and i am helpless without the internet connection. Can someone please help me if i can do something to fix this problem. any thoughts ??

Regards,
Karthik

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by mjd420nova

Regardless of whether the router is in line or not, you have to still have all the lights working on the modem. Power light and only one other light usually means the modem can't see past the gateway to the name server. Sometimes when Comcast gets a high number of calls from one area, they will have to tackle the big problem first before making the indiviaual calls. This is what it sounds like in your case.

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