Question

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WSUS client updating but not reporting ?

By brjames3 ·
I setup my WSUS 3.0 server. I had 20 clients report out of 100. The 20 updated fine. I thought my other pc's were not updating because they were not reporting to my wsusu server, so I:

1. Deleted the SUSClientID and the PingID.
2. Stopped and restarted the wuauserv, wuapi.dll, wups.dll, wuaeng.dll, wucltui.dll, msxml3.dll and restarted wuauserv.
3. Ran the command wuauclt..exe /resetauthorization /detectnow.

Still the PC's did not report to the wsus server. I finally took a look at my windowsupdate.log file on the pc and this is what I received. It seems as though the pc did get the upate at 04:00 like I set up and it did connect to my server. But, I did not see it or any other pc in the list. I am using active directory and set up a group. I tried setting up a local policy to test one pc but still it did not report to the server. any suggestions, it seems as though it is updating but not reporting.

04:00:10:962 856 42c Agent * Title = Update for Windows XP (KB898461)
2009-03-11 04:00:10:962 856 42c Agent * UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.104
2009-03-11 04:00:10:962 856 42c Agent * Bundles 1 updates:
2009-03-11 04:00:10:962 856 42c Agent * {AE59C5D5-42CA-4290-8FD1-D2DF55AB1FCD}.104
2009-03-11 04:00:18:727 856 42c DnldMgr Preparing update for install, updateId = {AE59C5D5-42CA-4290-8FD1-D2DF55AB1FCD}.104.
2009-03-11 04:00:18:727 1060 7d4 Misc =========== Logging initialized (build: 7.0.6000.374, tz: -0500) ===========
2009-03-11 04:00:18:727 1060 7d4 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2009-03-11 04:00:18:727 1060 7d4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2009-03-11 04:00:18:727 1060 7d4 Handler :::::::::::::
2009-03-11 04:00:18:727 1060 7d4 Handler :: START :: Handler: Windows Patch Install
2009-03-11 04:00:18:743 1060 7d4 Handler :::::::::
2009-03-11 04:00:18:743 1060 7d4 Handler : Updates to install = 1
2009-03-11 04:00:18:743 1060 7d4 Handler : Installing update {AE59C5D5-42CA-4290-8FD1-D2DF55AB1FCD}.104
2009-03-11 04:00:18:743 1060 7bc Handler Installing with parameters=-q -z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\569d9f4ac4075c88e15e54f5d0847e2b.
2009-03-11 04:00:32:415 1060 7bc Handler Install completed with 0x0.
2009-03-11 04:00:32:415 1060 7d4 Handler : Install completed: result type = 0x1, installer error = False, error = 0x0, disabled until reboot = No, reboot required = No
2009-03-11 04:00:32:415 1060 7d4 Handler :::::::::
2009-03-11 04:00:32:415 1060 7d4 Handler :: END :: Handler: Windows Patch Install
2009-03-11 04:00:32:415 1060 7d4 Handler :::::::::::::
2009-03-11 04:00:32:508 856 5e8 AU >>## RESUMED ## AU: Installing update [UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}, succeeded]
2009-03-11 04:00:32:712 856 5e8 AU Install call completed.
2009-03-11 04:00:32:712 856 5e8 AU # WARNING: Install call completed, reboot required = No, error = 0x00000000
2009-03-11 04:00:32:712 856 5e8 AU #########
2009-03-11 04:00:32:712 856 5e8 AU ## END ## AU: Installing updates [CallId = {620A8C40-8FCD-4D94-A033-1E26106CCD8F}]
2009-03-11 04:00:32:712 856 5e8 AU #############
2009-03-11 04:00:32:712 856 5e8 AU Install complete for all calls, reboot NOT needed


2009-03-11 11:15:55:719 856 ec PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-03-11 11:15:55:719 856 ec PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://svr-as-wsus/ClientWebService/client.asmx
2009-03-11 11:15:56:110 856 ec PT WARNING: Cached cookie has expired or new PID is available
2009-03-11 11:15:56:110 856 ec PT Initializing simple targeting cookie, clientId = cf9f55a1-3a8a-4040-bea2-c338267b0ada, target group = Vinson Center, DNS name = adultstd-vin-xp.dbh2000.net
2009-03-11 11:15:56:110 856 ec PT Server URL = http://svr-as-wsus/SimpleAuthWebService/SimpleAuth.asmx
2009-03-11 11:15:56:157 856 ec PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2009-03-11 11:15:56:157 856 ec PT WARNING: SOAP Fault: 0x00012c
2009-03-11 11:15:56:157 856 ec PT WARNING: faultstring:Fault occurred
2009-03-11 11:15:56:157 856 ec PT WARNING: ErrorCode:ServerChanged(4)
2009-03-11 11:15:56:157 856 ec PT WARNING: Message:Server rolled back since last call to GetCookie
2009-03-11 11:15:56:157 856 ec PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2009-03-11 11:15:56:157 856 ec PT WARNING: ID:a19285b6-49f3-4c6d-9dac-500a2cf0f4d2
2009-03-11 11:15:56:157 856 ec PT WARNING: PTError: 0x80244015
2009-03-11 11:15:56:157 856 ec PT WARNING: GetCookie_WithRecovery failed : 0x80244015
2009-03-11 11:15:56:157 856 ec PT WARNING: RefreshCookie failed: 0x80244015
2009-03-11 11:15:56:157 856 ec PT WARNING: RefreshPTState failed: 0x80244015
2009-03-11 11:15:56:157 856 ec PT WARNING: Sync of Updates: 0x80244015
2009-03-11 11:15:56:219 856 ec PT WARNING: Cached cookie has expired or new PID is available
2009-03-11 11:15:56:219 856 ec PT Initializing simple targeting cookie, clientId = cf9f55a1-3a8a-4040-bea2-c338267b0ada, target group = Vinson Center, DNS name = adultstd-vin-xp.dbh2000.net
2009-03-11 11:15:56:219 856 ec PT Server URL = http://svr-as-wsus/SimpleAuthWebService/SimpleAuth.asmx
2009-03-11 11:15:56:313 856 ec PT WARNING: No updates found from server; serverID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-03-11 11:15:56:438 856 ec Agent * WARNING: Failed to synchronize, error = 0x80244015
2009-03-11 11:15:56:438 856 ec DnldMgr File locations for service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 changed
2009-03-11 11:15:56:438 856 ec Agent Server changed and need resyncing with server
2009-03-11 11:15:56:438 856 ec PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-03-11 11:15:56:438 856 ec PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://svr-as-wsus/ClientWebService/client.asmx
2009-03-11 11:16:04:625 856 ec PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2009-03-11 11:16:04:625 856 ec PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://svr-as-wsus/ClientWebService/client.asmx
2009-03-11 11:16:05:828 856 ec Agent Update {0A0362E5-0384-4D20-8D39-5F002E3199A1}.103 is pruned out due to potential supersedence
2009-03-11 11:16:05:828 856 ec Agent * Added update {CAB916E6-395B-4B8B-A9C9-B895B94A9C1B}.101 to search result
2009-03-11 11:16:05:828 856 ec Agent * Added update {707E6500-81C1-4165-8C43-631E09891716}.101 to search result
2009-03-11 11:16:05:828 856 ec Agent * Added update {FD4C36F8-71C3-4059-9728-3AFB5BC17109}.101 to search result
2009-03-11 11:16:05:828 856 ec Agent * Added update {1D1CC0CB-AC23-4F49-80CB-DA1DE2368DA3}.104 to search result
2009-03-11 11:16:05:828 856 ec Agent * Added update {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07}.102 to search result
2009-03-11 11:16:05:828 856 ec Agent * Added update {04B38956-034E-4F1B-9635-AB073495D039}.104 to search result
2009-03-11 11:16:05:828 856 ec Agent * Added update {F4789278-6AB5-4CE6-AC4E-51A01746669B}.104 to search result
2009-03-11 11:16:05:828 856 ec Agent Update {3E7E22C7-08F6-44F9-B541-39C87A517231}.101 is pruned out due to potential supersedence
2009-03-11 11:16:05:828 856 ec Agent * Added update {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1}.101 to search result


2009-03-11 11:20:16:610 856 ec PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-03-11 11:20:16:610 856 ec PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://svr-as-wsus/ClientWebService/client.asmx
2009-03-11 11:20:16:860 856 ec PT Initializing simple targeting cookie, clientId = cf9f55a1-3a8a-4040-bea2-c338267b0ada, target group = Vinson Center, DNS name = adultstd-vin-xp.dbh2000.net
2009-03-11 11:20:16:860 856 ec PT Server URL = http://svr-as-wsus/SimpleAuthWebService/SimpleAuth.asmx
2009-03-11 11:20:18:047 856 ec Agent Update {0A0362E5-0384-4D20-8D39-5F002E3199A1}.103 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {CAB916E6-395B-4B8B-A9C9-B895B94A9C1B}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {707E6500-81C1-4165-8C43-631E09891716}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {FD4C36F8-71C3-4059-9728-3AFB5BC17109}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {1D1CC0CB-AC23-4F49-80CB-DA1DE2368DA3}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {04B38956-034E-4F1B-9635-AB073495D039}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {F4789278-6AB5-4CE6-AC4E-51A01746669B}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {3E7E22C7-08F6-44F9-B541-39C87A517231}.101 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {19F54F87-0EBB-4CB6-9F52-8300B52AF6B1}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {C1F0F185-9404-4D1A-94EA-1D0EF0E3AB94}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}.100 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent Update {3DC8AA5A-F09E-4C2B-9B7D-589561DAC2EC}.100 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent Update {8979D1E5-8BD0-435D-A5D4-B3D2F6E8083B}.102 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {7255E676-4830-42CA-B30D-1A23E22B1C9A}.108 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {215D1FC7-5808-4743-93E5-7E913818F1CC}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {8418F76B-302D-4A1B-B9E2-F018CFE56AE1}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {4CDB577B-FDD1-49D4-87CC-3808AD20ACBC}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {7BC46D48-2A20-4151-BE47-EF0AEFFA7B81}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {B73D873D-92E5-4375-88A5-0B63703314E4}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {746600BD-578A-4028-BF09-78B62987B7B6}.100 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {62111A48-92AF-4107-907C-156B3FC85428}.101 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {E2E1C013-B99A-4683-921C-B99663F3F8ED}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {CA1547CC-53E6-4423-907E-419C6EFC06E4}.100 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {BA93DBAC-2072-4075-8D7E-5511779F6B44}.103 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent Update {9AB0ACA2-5D37-4999-851F-A5B5286993DD}.102 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {52D4C14A-089A-4294-A329-75CDDCC5D840}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {6F7F0BCE-15C9-4CB8-A5AD-58B737F775C1}.104 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {B9DF13D5-AC67-4A9A-893B-732328D1B1D8}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {238493F6-6D43-4ECB-A4E9-EB63CA49EC87}.100 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {AEC363BC-50FF-4914-B8B8-54064539956E}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {8DC97D52-F840-44CA-84E4-4E4206C0DE36}.104 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {73F11106-7351-465D-9BA5-2881436C0D5A}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {F4A8ECE7-083D-4989-8A72-23DCD49EAB26}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {8F1B2DBE-53A2-45C4-83C8-CCC093F28F5C}.101 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent Update {FC6905DF-B45A-422E-B94E-C241651C1359}.103 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {8FE0BA46-0ABB-453B-B59D-24C43CAA3AC8}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {8010E4A8-883F-4EFC-83CE-4FF06D7383BA}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {37481E11-868D-4EA5-9837-495DBDFD4BFA}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {3A8102B2-F3A1-4FBF-ADC6-D9DC7EDA3884}.102 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {FC7CF642-48F1-41C0-A2FB-E322035C3DF5}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {BAD16250-6C29-4662-9813-F7A090C8FF7A}.102 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {8D5DB530-E31E-4A9D-8A91-F48A641197DC}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {ED0D8850-60F4-48FC-BD76-49EED8A6F341}.106 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {278BB66C-CE54-40FB-A5A2-AE55804C3917}.106 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {3138BD9C-342C-4E2A-881E-7452D199192D}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {2B0B2515-192D-470A-9745-4A3FB7C02030}.105 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {70D41FF9-0796-4EB6-A699-61C04CB395FE}.100 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {27D0A4B7-77C3-48A9-90D3-F67368BB0E37}.107 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {D5EADB3B-4FD7-4087-8B9D-4ACB2B41210E}.109 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {D6AE270A-7B81-4D05-B3B0-06DC7A8B8A32}.100 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {83D1ADF5-779D-4016-8C31-549270F67B3F}.104 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {E7EC15F8-AF04-4745-99E1-2271E868F50C}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {6D930EBC-BB1C-4DC5-82F6-C15366AF904A}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {8079EF5C-B355-4C65-8888-8D708BEB2D87}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {650F9FB5-032E-41BB-B31B-4210AC074F8B}.102 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {8FD536A6-5577-432D-8031-3369530913DC}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent Update {336530D3-9AE4-42DF-9606-4FB35D46CEFC}.102 is pruned out due to potential supersedence
2009-03-11 11:20:18:047 856 ec Agent * Added update {9397A21F-246C-453B-AC05-65BF4FC6B68B}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {1A544E1D-4157-43A6-93FA-0283CBE2D93C}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {BC8E1666-737B-415E-A038-FBF842E5BAE8}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {90030620-A692-4641-9166-B7C4AEE44B86}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {7FE46519-51F4-4F67-A74F-2DE851A1DDB5}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {8A156488-B91D-4D21-A455-50203968ADCB}.100 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {33A7EDF1-2350-4102-8082-9540EFF65704}.103 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {0975455F-D040-4EEC-9013-81D19BF3DD0A}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {F1E485A6-8B18-4D1A-B1B2-08856E3A9B70}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {1406378F-BA2C-40FA-816C-922C846FF5E5}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {AA4E2B4C-A778-4ECA-A743-30310967613E}.102 to search result
2009-03-11 11:20:18:047 856 ec Agent * Added update {00D97853-4261-4FC6-97E6-28A9383CC8B5}.101 to search result
2009-03-11 11:20:18:047 856 ec Agent * Found 54 updates and 40 categories in search; evaluated appl. rules of 336 out of 433 deployed entities
2009-03-11 11:20:18:063 856 ec Agent *********
2009-03-11 11:20:18:063 856 ec Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-03-11 11:20:18:063 856 ec Agent *************
2009-03-11 11:20:18:063 856 7d8 AU >>## RESUMED ## AU: Search for updates [CallId = {3AA63D0A-8467-437E-B676-17584D521365}]
2009-03-11 11:20:18:063 856 7d8 AU # 54 updates detected
2009-03-11 11:20:18:078 856 7d8 AU #########
2009-03-11 11:20:18:078 856 7d8 AU ## END ## AU: Search for updates [CallId = {3AA63D0A-8467-437E-B676-17584D521365}]
2009-03-11 11:20:18:078 856 7d8 AU #############
2009-03-11 11:20:18:078 856 7d8 AU AU setting next detection timeout to 2009-03-12 00:24:31
2009-03-11 11:20:18:078 856 7d8 AU Setting AU scheduled install time to 2009-03-12 09:00:00
2009-03-11 11:20:18:094 856 ec Report REPORT EVENT: {3DDB9F46-C3BA-4C40-8DCC-C8FB6E6DF3B9} 2009-03-11 11:20:18:047-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 54 updates.
2009-03-11 11:20:18:094 856 ec Report REPORT EVENT: {DD04F851-8C24-47E1-8D65-EC8C8D0E1FA4} 2009-03-11 11:20:18:047-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.

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Same WSUS id

by shasca In reply to WSUS client updating but ...

Copy the following and create a batch file. then run it on each PC that isn't showing up in reporting. This is a result of cloning a pc after it has a sus id assigned to it.


net stop wuauserv
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
net start wuauserv
wuauclt /resetauthorization /detectnow

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