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XP Boot Problem

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by Member 36844478

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HP Pavilion running XP Home will not fully boot into windows. Boot Hangs after login and the desktop never loads. Task manager can run some apps (new task) but unable to fully boot into windows either in safe mode or using last good config. User Tab on Task Manager is empty. Any thoughts?

11 replies

by cactus pete

Is the machine networked? You might be able to disable startup services and programs by remotely connecting to the HD and/or registry. Also, you can manage the services running from a remote computer.

When it 'hangs' does this affect remote accessibility?

by oz_media

Try disabling all programs scheduled to run at startup, ooops, you can't boot into safe mode right? Do you get a DOS error or does it always hang at a certain place?
If you have a built-in graphics card as well as an additional PCI or AGP card.Remove the card and see if you can boot using the on-board (built-in) card. If you can, simply download the latest drivers and DX updates then reinstall the Graphics card.

Also, this will sound wierd, make sure your speakers are properly plugged in and that the jacks aren't loose, I've seen this cause hangs due to sound initialization errors.

by an_it_guy

What was the last change u had done after which this happened? Any new software/hardware installed or drivers updated?
Try removing all unwanted PCI cards, reduce number of RAM modules to just one, unplug CDROM drive or anything else possible, etc.
You mentioned tht you can open some apps from TaskManager, try getting into control-panel & uninstalling recently installed or other unwanted stuff.
Let us know how the problem started, maybe you can get more better sugestions on resolving ur issue.
Best of luck.

by monice

This worked for my Win2k machine.

Once you logged in, you can press CTRL+ALT+DELETE to start Task Manager, but Explorer.exe is not listed in the list of running tasks or processes. Starting a new instance of Explorer.exe does not resolve the issue.
CAUSE
This issue can occur if there is an older version of the Shdocvw.dll file in the %SystemRoot% folder. Because Explorer.exe is located in the %SystemRoot% folder, the search path for any called files starts in the %SystemRoot% folder before the path is searched. The default search order always looks for a called file in the folder containing the program file before searching the path to locate the file.
RESOLUTION
To resolve this issue:
Press CTRL+ALT+DELETE, and then click Task Manager.
On the File menu, click New Task (Run).
Type cmd.exe, and then press ENTER.
If necessary, change to the %SystemRoot% folder.
Rename the Shdocvw.dll file by typing ren shdocvw.dll shdocvw.old.
Restart the computer.

Good luck.

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