VoIP
VoIPVishing, Wangiri, and Other VoIP Fraud Tactics On the Rise
Protect your business from VoIP fraud. Learn how to recognize the most common types and harden your phone system security.
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VoIP
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Image: Pexels/Sora Shimazaki VoIP
VoIP6 Advantages of Using a Fixed VoIP Number (+ 4 Drawbacks)
Fixed VoIP numbers aren’t as cheap as non-fixed lines, but for some companies, the benefits massively outweigh the extra cost and complexity.
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VoIP
VoIPVonage Business Communications Review (2024): Is It Worth It?
Vonage offers basic VoIP features at a reasonable price, but its communication APIs make it great if you want to boost customer engagement.
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VoIPDialpad Review (2024): An AI-Powered VoIP Solution
Dialpad is a modern, innovative and powerful cloud-first alternative to other phone services. Check out the full review below to see if it’s the right VoIP solution for you.
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Image: Pexels/Tima Miroshnichenko VoIP
VoIP5 Key Call Center Software Features + How to Judge Them
There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need to know.
Latest Articles
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Image: Pexels/Kaboompics.com VoIP
VoIPHow to Run a VoIP Speed Test for Free (3 Ways)
Learn three different ways to conduct a VoIP speed test at no cost, plus our best tips for making the most of your results.
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Image: Pexels/Yan Krukau VoIP
VoIPYes, a Multichannel Contact Center CAN Replace a Dozen Apps
Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.
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Image: Pexels/Joshua Mayo VoIP
VoIPExact Steps to Find Your Network Security Key On All Devices
Connecting a new device or troubleshooting your network? Here’s how to find any type of network security key.
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Image: Pexels/Artem Podrez VoIP
VoIPHow to Fix Network Jitter (for Good) in Under 10 Minutes
Don’t let network jitter ruin another call. Learn fast and effective ways to get a high jitter rate down to a manageable level.
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Image: Pexels/Panumas Nikhomkhai VoIP
VoIP6 Types of Network Address Translation: Which One to Use?
Even though we’re no longer running out of IP addresses, Network Address Translation still plays a vital role. Learn the six types of NAT and how each one is used to improve network security, performance, and connectivity.
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Image: Unsplash/Misha Feshchak VoIP
VoIPWhy Router vs Firewall Really Only Matters at Work
Consumers don’t need to worry, but businesses need to understand the router vs firewall distinction. Here's why.
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VoIPHow to Fix Mic Echo Before Everyone Bails on the Call
Few issues mess up a call like mic echo — it’s incredibly distracting. Thankfully, you can usually fix it in a few seconds.
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Image: Pexels/Yan Krukau VoIP
VoIPHow IVR Analytics Fixes Call Flow Issues and Frees Up Agents
Effective call center management relies on addressing inefficiencies — IVR analytics provide what you need to do that and then some.
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Image: Unsplash/Marcos Mayer VoIP
VoIPIs Faxing Secure? Yes, With the Right Network Protection
Traditional and cloud fax are secure, reliable channels for communication. The hospitals and banks that rely on fax aren't just winging it.
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Image: Pexels/Brett Sayles VoIP
VoIPHow to Optimize Your VoIP Network Before the Next Call
If calls aren’t crystal clear, it causes immediate problems. Here’s how to optimize your VoIP network and ensure perfect quality every time.
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VoIPHow Long Does Fax Take? Can I Confirm it Was Received?
Unless you're faxing a lot of pages, you won’t be waiting around. Learn how long fax takes and what might be wrong if it takes forever.
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VoIPWhat Is a Host Based Firewall and Is it Secure Enough?
Most devices come with a host based firewall, but is it enough? Learn about this vital layer of security and how it keeps you safe.
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VoIPWhat Does a Firewall Do To Protect My Home Network
Understanding what firewalls do (and don't do) takes just a few minutes. Learn what a firewall does to keep intruders out in < 5 minutes.
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VoIP5 Reasons to Use a Stateless Firewall (+3 Key Downsides)
A stateless firewall is an efficient, low-maintenance way to screen lots of network traffic quickly — but there are a few important drawbacks.
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Image: Pexels/Antoni Shkraba VoIP
VoIPThe 6 Tradeoffs Between a Stateful vs Stateless Firewall
Understanding the stateful firewall vs stateless firewall distinction will help you decide on the best strategy for protecting your network.