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GW 6.5 No Internal Undeliverable Msg

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7 replies

by tommymcbrayer

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I am running NW 6.0 SP4 and Group Wise 6.5 sp1. the problem I have is that when a users mistypes an internal email message they do not receive any type of invalid address or undeliverable. Example godzilla@domain.com is not a valid email address. If I send a message to godzilla@domain.com I receive no error message. Where do i enable this on the system?

7 replies

by rmburt

I am not sure why you would enter the internal address as "userid@domain.com". If you have your address book setup by first or last name, it will auto search when you type and allow to select it that way. if they enter in userid, only and that address is in the address book, it will send it, if it is not, Gw will pop up immediately to tell you it could not resolve the address. Once you use the @domain.com format, it assumes you are sending an outside mail and will send it out and eventually you will receive a no delivery message back. Drop the @ part in the addressing and it will work fine. You can also set groupwise to search other address books as well.

by tommymcbrayer

this is at a law firm and attorneys are maticulous about details and come up some pretty weird things to troublshoot. I understand the resolve pieve but the problem is that the users never receive the undeliverable when using the full name.

by rmburt

I get an undeliverable message when i send to the address you listed. it appears in my mailbox. do you see the undeliver message in the GWIA log. Thats what triggers the message being sent.

by rmburt

this was listed on the novell site, maybe it will help.

Novell GroupWise 6
Novell GroupWise 6.5
Novell GroupWise Internet Agent (GWIA)

symptom
GWIA does not send back undeliverable to sender of mail

GWIA does not notify the sender of incorrectly addressed mail if the sending daemon does not support this function

cause
This has changed in GroupWise 6.x as part of the design change of not accepting mails anymore that are undeliverable

fix
The workaround for this is to add the following switch to GWIA.CFG:
/fut [IP-Address of GWIA]

note
This solution will send a mail to the sender of the original message with the reason why it is undeliverable.

NOTE: This will only work if no relayhost has been defined for the GWIA.
The ip-number has to be between square brackets for this to work

Document Title: GWIA does not send back undeliverable to
Document ID: 10086337
Solution ID: NOVL91977
Creation Date: 20AUG2003
Modified Date: 01DEC2003
Novell Product Class: Groupware

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