How can cloud telephony solve communication challenges in healthcare?Locked
In hospitals and clinics today, cloud telephony systems are helping patients easily connect with doctors and nurses. They play a crucial role in setting appointments between patients and doctors and help route queries to the right caregiver. Cloud telephony systems, because they can automatically route calls to any number, let patients speak with caregivers immediately if necessary.
Smooth communication with patients made possible by cloud telephony is helping hospitals and clinics cultivate relationships with every patient. The technology is also helping keep patients in-loop regarding treatment. The result is patients treated at medical facilities that have cloud telephony state they receive as much attention from doctors as they expect.
Other ways cloud telephony is impacting the healthcare sector are as follows.
Producing Quick Emergency Room Responses Cloud telephony is being used in emergency rooms. Doctors working in emergency rooms are quickly sharing information about patients with other physicians. For instance, when patients visit emergency rooms in hospitals equipped with intelligent web-based notification systems, doctors examining them share voice recordings of their diagnosis with the system. The system immediately shares the doctors recording and patient’s whereabouts with other physicians who quickly assist in treatment.