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  • #4148754

    My Laptop has startup issues?

    by sarahshah ·

    My laptop doesn’t turn on properly. It either shows a black screen or gets stuck at the startup logo. What could be causing this issue?

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    • #4148880
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      Hard to say…..

      by birdmantd ·

      In reply to My Laptop has startup issues?

      Could be a failing HDD/SDD or the PSU is dying. Can you eventually connect to your normal setup/main screen? Is it plugged in to a wall outlet or operating on battery? What make/model laptop? How old is it? Under warranty still?

    • #4148904
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      While more story is required.

      by rproffitt ·

      In reply to My Laptop has startup issues?

      The usual I run into is a failed boot drive. We usually remove that drive, slip in a shop drive and re-test.

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