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Novell Client with Windows XP

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We are on a network of 200 + users running Windows XP SP 1a and Novell Client 4.9 SP2. We have some Win2K machines too and they have no problems at all. The XP machines have log in issues. The XP machines are Dell GX 270's and once in a while when you press control alt delete, put in your username and password, hit ok and it takes you back to the control alt delete screen. It does this over and over again and you have to reboot and it works ok. The other problem we have is sometimes when you click ok to log in windows doesn't load the desktop. You just get a blank screen with your background and nothing else. But you can log in "workstation only" and bypass logging in to Novell and everything loads fine. So I know there is a compatibility issue with Novell Client and Windows XP since this doesn't happen on W2K. Most of the time these machines work fine but once a week these symptoms occur. They are all brand new machines and it happens to all of the GX 260 and 270's since they are running XP. Does anyone else have these issues? Please help! We are running XP Pro with IPX only installed for the Novell Client. We had this same problem with the previous version of novell 4.9x sp1 and upgraded recently to sp2 in hopes it would fix our login issues. 2 days ago we discovered the NMAS setting and turned it off but it was installed by default during the installation. Is turning it off now through the settings the same or do we need to reinstall the client with NMAS turned off?

12 replies

by pierrejamme

Once it is installed, I am not sure you can turn it off by changing the "Advanced Client Settings", no knowledge on that that I could find. Seems like it would work though.

Is NMAS loaded on the server? TID for troubleshooting NMAS is:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10067263.htm

I would try a reinstall of one client to see if that corrected the problem. Do a custom and deselect NMAS from the default. NMAS is probably a good thing, but problematic. you need a Certificate server running, correct versions of pki etc.

What version of Netware are you running?
Is there anything showing up opn the console or Logger Screen?

Final question, is the XP Firewall turned on on these computers? Seems like this would be the only reason XP would work differtnetly than W2k.

Report back and we (TR) will figure it out.

by pierrejamme

Curious why you are using IPX rather than Ip? Is it because you are not using Netware 6?

Good IPX connectivity TID at:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10071752.htm

And if you are using Legacy print Queues, check at TID at:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10086896.htm

by pierrejamme

There will be a series of check boxes after you start the client install. NMAS is checkd by default, just clear the check mark.
Leave the NICI selected if that is correctly set up on your server.
Good Luck

by pierrejamme

Anyone else have any good ideas, jump in here. They have a 200 user server they cannot access. Must be very stressfull.

by pierrejamme

Another thought. What is your oplock setting on the server? Please check out this TID:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10051516.htm

by jasonbis

Thanks for the info. Unfortunately nothing has solved the problem this far but you have tried and gave me some things to look at.

by jasonbis

We are not running the XP built in firewall but I will reinstall the client without NMAS and see if that helps. If you go into Novell Properties and go to advanced login you can turn NMAS off.

by grbeckmeyer

NMAS can be uninstalled using Control Panel-Add/remove programs. Be sure to uninstall it, reinstalling the client without it will not remove it if it is already installed.

by jasonbis

We actually never installed nmas from the beginning. It was left unchecked during installation so nmas shouldn't be causing any problems. Only NICI is installed.

by jasonbis

I found out we do not install NMAS. During installation we uncheck it so NMAS shouldn't be a factor in this problem we are having.

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