Windows

Question

Uploading photos from Samsung Gallery to Amazon Photos

By zlzpqx ·
I have Amazon Photos installed in my PC and also in my Samsung smartphone.

I used to have no problem in uploading a photo from my Samsung smartphone's Gallery into my Amazon Photos, by clicking on the "share" icon for the photo and next clicking on the "Amazon Photos" icon on my Samsung smartphone (or, as an alternative, through the intermediary of my PC where I can obtain in a folder of all pictures contained in my Samsung smartphone's Gallery by connecting the smartphone to my PC through a USB wire).

Today, when I try to do the same thing as above using the above first direct method, a message appears on top of the photo being attempted to be uploaded into Amazon Photos, saying "There was problem finding the item to upload." (I am not at all able to use the second alternate method.)

...........

As important relevant information, I have no problem in uploading a photo from my Samsung smartphone's Gallery into my One Drive by using the SAME procedure of clicking on the "share" icon for the photo and then clicking on the One Drive icon on my Samsung smartphone.

...........

As a possible remedy for my uploading problem for Amazon Photos, I reinstalled Amazon Photos in my PC, and restarted my PC. That remedy did not work.

I am stumped.

Thank you in advance for any guidance.
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All Answers

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Why not the old TWO STEP?

by rproffitt Moderator In reply to Uploading photos from Sam ...

For years I've copied images from cameras to a local folder then from that folder to where they need to go.

And yes this can annoy those that want a one-step process.

But why the usual method appears to be failing so one has to compare the working and non-working computers to see what is different.

So do any photos upload? Or are you trying to go directly from the USB attached phone to the cloud?

Why I ask is that I have found I have to copy the content to the local drive and then up to the cloud.

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Thank you for your suggestion, Bob. It worked.

by zlzpqx In reply to Why not the old TWO STEP?

Bob,

Thank you for your suggestion. It worked.

Paraphrasing what I had written in my previous post, I used to have a problem in uploading a photo from my Samsung smartphone's Gallery into my Amazon Photos by clicking on the "share" icon for the photo and next clicking on the "Amazon Photos" icon on my Samsung smartphone, and EVEN by employing the ALTERNATIVE -- which I now recognize to be faulty -- of using the intermediary of my PC where I can obtain in a folder of all pictures contained in my Samsung smartphone's Gallery by connecting the smartphone to my PC through a USB wire.

Your suggestion provided me the solution of using the following correct method:
………….

After connecting my smartphone to my PC through a USB wire to obtain a folder containing all pictures in my Samsung smartphone's Gallery, COPY the pictures from that folder into the Pictures folder of my PC, and then upload into Amazon Photos the pictures in the Pictures folder of my PC.
…………….

A great mystery remains, by the way, as to why I am able to upload into One Drive the pictures contained in my Samsung smartphone’s Gallery by using the shortcut, direct method of clicking on the "share" icon for a photo and next clicking on the "One Drive" icon on my Samsung smartphone.
………….

I happen to have a little preference for the Amazon cloud; so I know now how to land my pictures on the Amazon cloud (besides, in a shortcut manner, on the One Drive cloud).

Thank you again.

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I don't know why.

by rproffitt Moderator In reply to Thank you for your sugges ...

But as Windows, smartphones and the products you noted can change without notice PLUS we can run into other issues I rarely get the chance to dig into the why. Instead I try another way or use a method I've used versus what the client was using and well... We usually have to go with what works as no one wants to spend the time digging too deep here.

Glad to read you solved it!

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