Question

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    Topic
  • #4253728

    Why does changing Apple ID resolve Bank Online login problem?

    by gavottetreat03 ·

    I need help understanding why changing Apple ID resolved inability to login my bank web?
    changing my Apple ID is impractical because it create havoc with my previous emails and paid APPs.
    Environment
    iOS 17.6
    Locked or unlocked mode
    VPN
    Windows Defender

    Erasing and reinstalling two iOS devices and login with same Apple ID didn’t help but using different Apple ID is solution.

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    • #4253763
      Avatar photo

      Reply To: Why does changing Apple ID resolve Bank Online login problem?

      by birdmantd ·

      In reply to Why does changing Apple ID resolve Bank Online login problem?

      For this type of question, you should reach out to your bank. I know with some banking systems that Apple iOS can be difficult or impossible to talk to each other and you might try using a different internet browser. I don’t have an answer, but I did work at a credit/debit card center for about 2 years and assisted customers like yourself when they were experiencing similar issues.

      • #4254894

        Apple device any browser with all privacy leaks personal data?

        by gavottetreat03 ·

        In reply to Reply To: Why does changing Apple ID resolve Bank Online login problem?

        It sounds like with all shields up, any browser on Apple device still sends personal data ? Otherwise, I cannot comprehend how my bank differentiates new Apple ID from my previous ID.
        I have tried all brand name browsers: Edge and Chrome besides Safari which used to work before last June.

      • #4265351

        Bank is unable to resolve my issue and suggested to borrow someone else iPh

        by gavottetreat03 ·

        In reply to Reply To: Why does changing Apple ID resolve Bank Online login problem?

        Bank after 60 days investigation is still unable to provide another suggestion other than borrowing someone else’s iPhone. I cannot see how this resolve my issue when my problem is on multiple devices of same Apple ID.
        Also, for security reason, I didn’t borrow someone else’s device. I end up using different Apple ID. I am still under impression my Apple ID is clean as per Dark Web scan etc. This issue started my practice of using different Apple ID to enhance security because Apple ID IMHO has security risk when @ least few websites reject Hide-My-Email and I have been using Apple ID for subscriptions.

    • #4264483

      Reply To: Why does changing Apple ID resolve Bank Online login problem?

      by chisholmrj ·

      In reply to Why does changing Apple ID resolve Bank Online login problem?

      I totally get the frustration! I had a similar issue with my bank a while back. Changing my Apple ID seemed to fix some odd login problems too. It’s probably a security thing; banks can be super sensitive about any changes. I didn’t want to change my ID either, since it messed up my apps and emails. Have you tried updating the bank app or clearing your browser’s cache? That helped me in the past without needing to switch IDs.

    • #4264639

      Turned off VPN, security, used IE9, reinstall device, Dark Web check

      by gavottetreat03 ·

      In reply to Why does changing Apple ID resolve Bank Online login problem?

      I tried various things and found creating child account under original Apple ID worked.

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