Alison DeNisco Rayome is a senior editor at CNET, leading a team covering software, apps and services. She was previously a senior editor at CNET's sister site TechRepublic.
As customer expectations for Internet of Things devices and their capabilities ramp up, CIOs and CX professionals must work together to offer the strongest customer experience.
MIT Technology Review’s annual list of tech that will have a large impact on human life includes 3D metal printing, democratized AI, and online privacy that taps the blockchain.
Beauty retailer Sephora followed customer technology trends to command the cosmetic industry worldwide. Here’s an inside look at its successful digital transformation.
The 145.5 million people impacted by the Equifax breach may have had their tax identification numbers, email addresses, and driver’s license information stolen.