In late 2013, Polycom commissioned independent consultants, APMG Research, to analyze data from a global online survey completed by 5,000 business professionals who contributed with their remote collaboration challenges.

The survey was open to professionals interested in the topic, in all fields of industry and business functions.

The goal was to understand the challenges faced by respondents, not just in communicating with each other, but also collaborating effectively with internal and external parties. The survey also gathered feedback on what communication tools they use to overcome these challenges.