5 Data-Driven Tech Trends Shaping Customer Experience in 2017

Provided by: Oracle
Topic: Data Management
Format: PDF
Many expert predictions of where customer experience would be heading in 2017 have come to fruition, and while these predictions varied, they all shared one common thread: data. Data is now at the heart of extraordinary customer experience, and companies are embracing advanced technology that helps them use data in a more efficient capacity.

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