HR and IT Service Management: The Crossroad to Success

HR and IT departments are being asked to evolve – they must move from being just a support function to becoming business enablers. They must also maintain the highest levels of service provision because in both areas, small mistakes can have an enormous impact.

Breaking down departmental silos, doing more with less, and leveraging technology to enhance services are also common to both.

Download this brief to learn how intelligent service automation and looking beyond IT can generate efficiencies and productivity gains for both IT and HR

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