The digital world is open 24/7. So it follows that digital consumers expect IT and customer service to keep the same hours and most companies don’t have a dedicated incident response team.

With Slack, anyone in the company can “pull the fire alarm,” which automatically alerts on-call engineers and incident commanders, and gets a response any time of day, seven days a week.

Read this eBook and make your business a place free of stressful, reactive, and siloed atmosphere. With Slack employees are equipped to take a proactive approach and collaborate in real-time with an evolving, intelligent tool.