Even before the pandemic, improving employee engagement was vital for attracting and retaining the best talent to help drive business performance. According to a global HR study, two-thirds of remote workers feel that they are not engaged with their business, and there is a seismic shift in how we work that has placed immense pressure on business leaders-especially IT leaders.

In this handbook, Salesforce has uncovered the Australian research findings that identify the challenges IT leaders face, along with the solutions for those problems.