Question

Cyber criminal hacking our WiFi and gaining access to our devices

By Navigator10 ·
Tags: Security
A neighbour sits outside our house for hours at a time on laptops/mobiles. My wife had alerts of unknown devices on emails, reports of suspicious activity on professional sites as well as eBay, LinkedIn, Google etc. We had an EE router so were checking admin for unknown devices. The devices section, instead of showing devices, said 'blocked'. At the same period of time she received a Google alert to an unknown device. Looked into it - it showed a Windows PC alongside my wife's MacBook Pro (High Sierra OSX). She doesn't have a Windows PC and was accessing internet by ethernet cable after so much suspicious activity. (There was previously an attempt to open a bank account in her name plus a 15K credit card). We reported everything to Action Fraud and the police. The cyber crime cop claimed that it was 'impossible' to hack into WiFi/router/devices and there was no such thing as device cloning or remote access to our devices. We don't believe him. We think the neighbour has been engaged in nefarious activity on our IP address. I'd like to post some images of the above alerts and would appreciate advice on catching this cyber criminal.
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