HP Officejet 5610 - printing multiple pages

By jon_camilleri ·
The printer is printing blank pages within documents, that is, the printer is picking up blank papers.

Having consulted my A+ troubleshooting guide :), I checked:

The printer is quite new so I doubt it's due to equipment at this stage. In any case nothing seems to be worn out.

How do I check if this is due to humidity? Any meter that I can put in the room?

The thing is I wouldn't be aware since I'm used to the room.

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Here is the solution...

by chaitu_coolwhizz In reply to HP Officejet 5610 - print ...

Hello jon,

I believe you have installed MAC operating system in your computer, as the issue you are experiencing is always found in MAC computers..

Also, the issue has nothing to do with the humidity factor which you have stated..
Am I clear?

Not an issue, , here is the web document that helps you troubleshoot the issue.

Please copy the web link from "http" to "c00390099" and paste it in the address bar of a new internet explorer page and press enter to open the web page.

This should resolve the issue on hand...

If you are using Winxp and having the same issue, get back to me ... I will help you out.

Thanks and regards

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