I need simple step by step.....all usb ports are not functioning...

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August 8, 2007 at 10:53 am #2225682

I need simple step by step…..all usb ports are not functioning…

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by azulblue · about 15 years, 4 months ago

sony vaio computer xp sp2

front and rear usb ports…all not functioning. happened when we unplugged a front usb cable to printer to connect it to our laptop for printing…now all usb ports back and front are not functioning.

what we have tried:
restart
uninstall printer software-cannot reinstall because computer does not read usb info.
device manager, reports all usbs are ok…

we are not too computer proficient so any answers please write in plain terms, and tell us HOW. I want to check bios but have no idea how…

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- August 8, 2007 at 10:53 am #2618768
  
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  by azulblue · about 15 years, 4 months ago
  
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I need simple step by step…..all usb ports are not functioning…

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