Two computers; desktop has attached printer, set up for shared printing. Laptop access via Wi-Fi. Has been working for over a year. Now laptop can’t print. Desktop prints fine.
From laptop, print preview works. Printing starts then, when it would transfer file to printer, pop-up says “Printing failed when starting the document”
If I go to the laptop Printers and Faxes, select this printer and try to display properties, I get:
“Cannot connect…The print spooler service is not running.”
If I run msconfig on laptop it says Print Spooler is running.
Rebooting both computers does not change anything.
Any ideas on how to fix this problem?
Thanks
Ray
