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remote print problem

By paul00058838 ·
Windows XP Remote Desktop. Receiving the message "Unable to print to dell 964 printer" All cables in place, nothing else obvious. Any help Please.

Paul

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Is the Del 964 Printer Shared?

by HAL 9000 Moderator In reply to remote print problem

Before you can print remotely the printers need to be shared if they are not then you'll get that error message.

Also the product description supplied by Dell doesn't mention if this printer is capable of being shared over a network some of these Multi Function units are not capable of being shared so you may need to read the manual on this one. The product Information provided by Dell is here

http://tinyurl.com/ymqonx

Just remember that even when you are using the Remote Desktop Feature of XP you are still a remote user who doesn't have Admin rights to that desktop.

Col

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Drivers

by blazinride In reply to remote print problem

Make sure that the drivers for your local printer, are installed on the remote terminal. Also make sure the option is selected in the client to forward print requests.

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