Different Apple iPhones in various colors. Source: Apple
An iPhone 17 pre-launch survey by SellCell shows plenty of interest, but high prices and rival foldables pose hurdles.
Nearly seven in 10 iPhone owners say they plan to upgrade to the iPhone 17, leaving almost a third of users on the fence ahead of Apple’s launch.
A pre-launch survey by SellCell shows strong demand for Apple’s next flagship, even as more than one in four users believe the company has “lost its edge.”
SellCell carried out the pre-launch survey in August 2025, ahead of Apple’s September 9 event set to debut the iPhone 17. The poll gathered responses from more than 2,000 US iPhone owners.
The study focused on what lies ahead, gauging upgrade intent, testing brand loyalty, and identifying the potential hurdles Apple faces as launch week grows closer.
The survey shows strong momentum for Apple’s premium models, with most upgraders setting their sights on the top of the lineup.
The findings point to a strong interest in Apple’s premium models, while a smaller share remains curious about the ultra-thin Air or a future foldable.
When asked what drives their decision to upgrade, the respondents put hardware well ahead of software.
Despite heavy marketing around artificial intelligence, just 7.1% chose AI and software features, showing iPhone owners are more motivated by practical improvements in performance and design.
Satisfaction with current devices emerged as the strongest reason to hold off, with 71.7% of iPhone owners saying their existing phones are good enough for now.
Price resistance could deepen if tariffs drive costs higher. Two in three respondents said they would delay or reconsider a purchase if new duties were applied.
Most iPhone users remain positive, with 72.9% saying they are more satisfied with their devices today than in past years. Yet, more than one in four, or 27.1% to be exact, believe Apple has lost its edge compared to its rivals.
Loyalty is still strong, with 69.6% of respondents saying they will stick with Apple. But competition is pressing in:
Apple can count on a solid core, but foldables may sway the undecided. With loyalty high but doubts rising, all eyes are on the upcoming event to see if the tech giant can turn intent into another record-setting launch.
Apple isn’t just refreshing hardware. Its developer tools are getting an AI overhaul, with the latest Xcode beta preview hinting at big shifts for coders.
Liz Ticong is a staff writer for eWeek and TechRepublic focused on AI, cybersecurity, enterprise software, and data. She has more than 10 years of editorial experience as a technology industry writer, combining reporting, product research, and hands-on software testing in her coverage. Her work has been published on Datamation, Enterprise Networking Planet, and TechnologyAdvice.com. She writes technology news, software reviews, product comparisons, and buyer’s guides for business and IT readers.