The Kroger Co: Gaining Consistency Across an Enterprise

As the pre-eminent grocery store chain in the U.S., Kroger needs to connect with not only customers. Staying in contact requires employees to have a reliable communications provider offering easy-to-use conferencing services, available customer support and simple billing procedures. Kroger implemented InterCall's Reservationless-Plus audio conferencing platform to over this challenge. The benefits of implementing InterCall Solution were better conference call quality, the ability to send post-conference call emails, a simplified conferencing process, straightforward billing and 24/7 customer support.

Provided by: InterCall Topic: Tech & Work Date Added: Jul 2012 Format: PDF

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