Can you offer your customers the fulfillment options they expect? If not, you can be sure it will negatively impact both customer loyalty AND your bottom line. An industry-leading retailer saw an increase of $100 million in sales the first year – including a 27% lift on all buy online, pickup in store orders – by implementing the IBM Order Management platform.
Our Order Management Benefits Calculator – using real world data collected over years of implementation experience – can quickly provide an estimate of potential incremental gross margin benefits from implementing omnichannel capabilities like BOPIS, BORIS and ship from store.
Our Benefits Calculator will show you:
- Which additional omnichannel capabilities could benefit your business
- The potential gross margin impact on your business
Let us help you get started today on your omnichannel journey.