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Software8 Free Content Operations Templates Worth Downloading
Discover the best free content operations templates for monday.com, ClickUp, Airtable, Excel, SmartSuite, and more.
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Discover the best free content operations templates for monday.com, ClickUp, Airtable, Excel, SmartSuite, and more.
The supply of next-gen processors is sold out for the next 12 months as company demand for more sophisticated AI models and applications continues unabated.
When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to do it today.
It has overtaken strategic thinking and the ability to tackle business-level issues.
A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center employees love to use.
Managers who over-focus on particular call center metrics are missing the full picture — and probably driving their employees to quit.
Learn practical steps for recognizing and responding to call center burnout — before it’s too late.
From commercial devices to data centers, AMD continues to try to knock Intel and NVIDIA down the leaderboard of heavy-duty AI processors.
Investigation of the use-after-free flaw is ongoing, but organizations and individual users can update Firefox now for a fix.
Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.
Find efficiencies by ensuring agents and managers are following call center best practices. It costs nothing, and the gains can be tremendous.
Dealing with an employee who avoids phone calls can be uncomfortable. Learn how to recognize and stop call avoidance early on.
Errant cybersecurity behaviours are particularly prevalent in Australia, a new report finds.
Discover the best free marketing budget templates for Smartsheet, monday.com, ClickUp, Google Sheets, and Excel.
Enterprises are demanding “human in the loop” safeguards due to a lack of trust in AI.