Networking
VoIPCall Center Software Pricing: How to Accurately Calculate Cost
Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal.
Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal.
No one likes choppy audio or dropped calls. Use these simple VoIP troubleshooting tactics for crystal clear internet calls every time.
Discover the best VoIP routers for businesses in 2024. Easily compare range, transfer rates, connectivity types, price, and more.
Learn about the best UCaaS providers for new or small businesses, remote teams, traditional offices, global enterprises, and everything in between.
In the market for a new VPN? The top-rated FastestVPN has been reduced to just $24.97 for a lifetime subscription at TechRepublic Academy.
Most people communicating on the internet are using SIP calling. Here’s how to make free SIP calls — and when you shouldn’t.
Protect your business from VoIP fraud. Learn how to recognize the most common types and harden your phone system security.
Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for call centers.
Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is the way to go.
DHCP or static IP? Here’s everything you need to know about Dynamic Host Configuration Protocol and how to keep your network secure.
Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you already use.
Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing problems with data.
Learn more about metered vs unlimited calling options through Zoom Phone. Find out if your business might benefit from their budget-friendly VoIP phone plans or if you’re better off with a more feature-rich alternative.
Vonage offers basic VoIP features at a reasonable price, but its communication APIs make it great if you want to boost customer engagement​.
Dialpad is a modern, innovative and powerful cloud-first alternative to other phone services. Check out the full review below to see if it’s the right VoIP solution for you.