Kezia Jungco is a staff writer with five years of hands-on experience testing and analyzing generative AI platforms, chatbots, and NLP tools. She writes in-depth coverage for both enterprise and consumer audiences, focusing on artificial intelligence, data analytics, CRM solutions, cloud infrastructure, cybersecurity, and emerging tech trends.
Her work appears in TechRepublic, eWEEK, Datamation, TechnologyAdvice, and Selling Signals.
Amtrak data breach exposes over 2.1 million customer records after CRM access. Learn what was leaked, risks, and steps users and IT teams should take now.