Susan Harkins

Publishers use callouts to give emphasis to an important quote or fact. Susan Harkins explains how you can use the same technique to distinguish important values from other details on a PowerPoint slide.

A long or complex document can be difficult to navigate. Susan Harkins explains how Word’s bookmarks can help.

Design is best, but when you’re stuck with an existing data structure, it helps to know how to work around trouble. Susan Harkins explains.

You don’t need an expertise in SQL to limit the number of records in a group. With your user knowledge of queries and reports, you have all the expertise you need.

Duplicates aren’t bad, but you may need to know how many times a value is repeated or how many unique values are in a data range. Here’s how to tackle these tasks in Excel.

You can use conditional formatting to display simple graphs at the cell level. Susan Sales Harkins explains how.

When using Word’s Track Changes features, you need to know all the basics before you can put its advanced options to work for you.

The Font Color option changes list items in a bulleted or numbered list. Susan Harkins shows you how to change the color of the actual bullet or number in a list.

Fields are among Word’s most powerful and versatile features, capable of generating and displaying all kinds of useful information with little (or no) effort on your part.

Blind carbon copies aren’t a thing of the past. Learn how and when to send Bcc messages using Outlook.

When you need a representation rather than the real deal, try this easy technique for creating a silhouette in PowerPoint.

Learn how to use one of Word 2013’s most asked-for features: how to open and edit a PDF file in Word.