LogMeIn disappointed untold scores of computer users
recently when it ended its popular LogMeIn Free remote access service. After a decade of use, the
organization abruptly began terminating use of its free product. The Internet
exploded with complaints, but more reasoned voices noted that many users were
complaining about losing the use of a product for which they’d never paid for — and LogMeIn does offer a paid version. 

Certainly, several remote connectivity
options remain for Mac users. Here’s a quick look at three of the leading products.

1. LogMeIn Pro

The obvious choice for many long-time LogMeIn Free users is LogMeIn Pro. Those already
familiar with the product’s account setup, user interface, and operation
will find all they need do is pay the product’s price: $69.95 per computer, per
year (although LogMeIn offered a discounted price for previous users of the Free product: $49 per year for two
computers).

LogMeIn Pro is a refined and proven product. In addition to
providing reliable remote connectivity, the paid version simplifies file
transfers and offers high quality HD video. A corresponding desktop application
enables connecting to a remote system without having to rely on a web browser,
while an iPad version provides the same functionality from the tablet interface. The paid version also supports remote printing, so users can
print files locally from the remote computer.

Security is also important to LogMeIn, and it’s Pro product is secure. Following several unsuccessful
login attempts, accounts become locked to prevent against brute force logins. Remote connectivity, meanwhile, is secured using industry-standard
encryption and SSL/TLS connectivity. Two-factor authentication is also
supported for logging into host computers.

2. TeamViewer

For users who are unforgiving of LogMeIn, TeamViewer offers a
comparable remote connectivity solution. In addition to remote connectivity,
the program supports remote printing, simplified file transfer between
computers, and tablet support.

TeamViewer is also secure. Remote communications are
protected using 2048-bit RSA keys and 256-bit AES encoding.

Designed for businesses seeking a remote access and support
solution, pricing is structured accordingly. No monthly subscription is
available. Instead, there are three tiers:

  • The Business plan costs $749, and it includes
    multi-platform support, no license expiration, and free updates within the same
    version, with updates to a new version offered at discounted pricing. It also restricts access to a single workstation.
  • The Premium plan costs $1499, and it offers support for an unlimited number of workstations from
    which remote sessions can be run, one at a time.
  • The Corporate plan costs $2839, and it supports three concurrent remote sessions.

3. Apple Remote Desktop 3

Apple also offers its own remote connectivity platform, Apple Remote Desktop 3. As might
be expected of a manufacturer, the program integrates well and supports
connecting to Macs remotely, distributing software throughout an organization, dragging-and-dropping files between machines, generating
software and hardware reports as required for asset management
responsibilities, and automating pre-configured and even customized tasks.

Whether businesses need to remotely connect to Macs to
provide end-user assistance or to add efficiency to common preventive
maintenance routines, such as downloading and installing software updates,
Apple Remote Desktop 3 is more than just a remote connectivity solution. It also has automator functions, scheduled maintenance features, and asset
reporting capabilities. A handy widget is available, too, to simplify
administrator operation.

On the privacy front, Curtain Mode enables blanking a screen to prevent end users from seeing the tasks being completed
remotely, and the program supports 128-bit AES encryption to ensure
session data remains secure.

Apple Remote Desktop 3 pricing is competitive at $79.99, and the new version’s unlimited managed systems license supports an unlimited
number of systems and eliminates old per-seat taxes.

How to you remotely connect to your Apple desktop or mobile device? Share your experience in the discussion thread below.