Microsoft Office 365, a cloud-based collaboration platform, is starting to get a lot of attention from Small to Medium Businesses (SMBs) and enterprises wanting to outsource their Microsoft SharePoint, Exchange email, and Unified Communications (UC). While some critics cite Office 365 as not being "mobile enough," the iPhone setup is quite friendly and certainly a time-saver for organizations that are used to managing more complicated smartphone/email server setups in house.
Get access to Office 365
Whether you're a one-man shop, you work for a company that's moving to Office 365, or you just took a job with an employer that uses Office 365, you must have an Office 365 account prior to setting up your iPhone. Depending on your organization's IT and security policies, your email account may require registration the first time you login, so work with your IT people to make sure.Figure A
Login to the Outlook Web App to confirm your Office 365 email account.
Mobile security policies and email access
Office 365 does include full mobile policies, including Pin Lock, Remote Wipe, and device encryption. Your Office 365 administrator is able to configure these security policies in Exchange Online under Mail | Options | My Organization. In fact, only an administrator can access these settings.
Setup Microsoft Exchange email
Hosted Microsoft Exchange email is certainly one of the drivers for people and organizations to move to Office 365, and iPhone users don't need to be left out.
The setup in this section was run on an iPhone 4 with iOS 5.1, but it should work with all recent model iPhones, including the 3GS. The same steps will work if you want to connect your iPad to Office 365 as well.
Microsoft Exchange ActiveSync support is built into iOS, providing push email, calendar, and contacts. Here are the steps to setup ActiveSync on your iPhone so that you can connect to Office 365 and synchronize your email, calendar, and contacts data between your iPhone and Office 365 account.
- Tap Settings | Mail, Contacts, Calendars | Add Account (see Figure B) Figure B
- Tap Microsoft Exchange. Enter your full email address in the Email field, plus your Username and Password (see Figure C). Leave the Domain box blank. Figure C
- Enter the Exchange Server setup information (provided to you while getting access to Office 365 or from your IT staff), and then tap Next. Your iPhone will try to locate your Exchange Online Server. If your iPhone can't locate the server, you'll need to enter your Office 365 Exchange Server's complete address in the Server field on the Account page (see Figure D). Figure D
- Choose which content you would like to synchronize: your mail, contacts, and calendars. Tap Save when you have made your selections.
Add an email account.
Enter your email address, username, and password.
You may need to enter your Office 365 Exchange Server settings on the Account page.
While setting up your iPhone for Office 365, you may be prompted to enter a passcode. Enter in a new passcode of your own creation. Whether or not you have to setup a passcode varies on the security setup as established by your Office 365 administrator.
Accessing other Office 365 features with an iPhone
While email and calendar are obvious for mobile access, you can get limited mobile access to SharePoint Team Sites and access to the Lync Online's Unified Communications (UC) features.
Office 365 Team Site as it appears on an iPhone 4.
Microsoft Lync 2010 for iPhone: Microsoft Lync 2010 appsee Figure FFigure F
The Microsoft Lync 2010 app is a free download from the App Store.
Office 365 and the iPhone together
By setting up your iPhone with Office 365, you'll get low-hassle mobile email, calendaring, and contacts that won't tax too much of your IT staff's time, whether or not it's for corporate or Bring Your Own Device (BYOD) iPhones.
Do you have Office 365 connected to your iPhone? Share you experience and insight in the discussion thread below.
Will Kelly is a freelance technical writer and analyst currently focusing on enterprise mobility, Bring Your Own Device (BYOD), and the consumerization of IT. He has also written about cloud computing, Big Data, virtualization, project management applications, Google Apps, Microsoft technologies, and online collaboration for TechRepublic and other sites. Will also works as a contract technical writer for clients in the Washington, DC area and nationwide. Follow Will on Twitter: @willkelly.