CXO
VoIPHow to Detect Call Avoidance Without Micromanaging
Dealing with an employee who avoids phone calls can be uncomfortable. Learn how to recognize and stop call avoidance early on.
Dealing with an employee who avoids phone calls can be uncomfortable. Learn how to recognize and stop call avoidance early on.
Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers.
Errant cybersecurity behaviours are particularly prevalent in Australia, a new report finds.
IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly.
PitchBob creates customized pitch decks, financials, and strategic recommendations to help your startup stand out—and it's on sale for just $50.
CISA advisor Nicole Perlroth closed out ISC2 Security Congress’ keynotes with a wake-up call for security teams to watch for nation-state-sponsored attacks.
Macs may need additional antivirus protection in a business environment or high-risk use case. Bitdefender is the best overall Mac antivirus provider when it comes to protection, usability, and performance.
CRM software solutions with built-in project management tools help streamline client relationships and task management. Explore our top picks for the best CRM solutions with project management.
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
Version 24H2 adds the sudo command and alerts users when an application accesses their physical location. Microsoft polished other security features, too.
Microsoft Copilot is a generative AI assistant for Microsoft 365, web search and more.
Discover the best no-cost monday.com, ClickUp, Notion, Airtable, Excel, and Google Sheets keyword research templates.
Discover top automotive CRM software solutions in this comprehensive review to help determine the best fit for your business.
A great way to stay current with the latest technology trends and innovations is by attending conferences. Read and bookmark our 2024 tech events guide.
A report from insurer QBE predicts that the world will experience 211 significant cyber attacks this year, marking a 105% increase over four years.
The right desk phone can make or break audio conferences for everyone involved. Check out the best VoIP conference phones for different scenarios in my full buyer’s guide.
Todoist is better for simple task management, while Notion offers more project management and content creation features.
Here are the top cyber threat hunting tools that can enhance your organization's cybersecurity defenses. Learn how their features compare.
Choosing a bank for your business is a must for any business owner. The bank you choose is more than just a place to hold your business’s funds; it serves as a crucial partner in your future financial journey. Picking the right bank lets you establish a relationship with a financial institution that understands your ...