Networking
VoIPHow IVR Analytics Fixes Call Flow Issues and Frees Up Agents
Effective call center management relies on addressing inefficiencies — IVR analytics provide what you need to do that and then some.
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Networking
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VoIPIs Faxing Secure? Yes, With the Right Network Protection
Traditional and cloud fax are secure, reliable channels for communication. The hospitals and banks that rely on fax aren't just winging it.
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VoIPHow to Optimize Your VoIP Network Before the Next Call
If calls aren’t crystal clear, it causes immediate problems. Here’s how to optimize your VoIP network and ensure perfect quality every time.
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VoIPWhat Is a Host Based Firewall and Is it Secure Enough?
Most devices come with a host based firewall, but is it enough? Learn about this vital layer of security and how it keeps you safe.
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VoIPWhat Does a Firewall Do To Protect My Home Network
Understanding what firewalls do (and don't do) takes just a few minutes. Learn what a firewall does to keep intruders out in < 5 minutes.
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VoIPVoIP Bandwidth Requirements Are Low – So Why All the Issues?
Compared to the needs of modern applications, VoIP bandwidth requirements are modest. Learn why internet stability has more of an impact.
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VoIP5 Reasons to Use a Stateless Firewall (+3 Key Downsides)
A stateless firewall is an efficient, low-maintenance way to screen lots of network traffic quickly — but there are a few important drawbacks.
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VoIPThe 6 Tradeoffs Between a Stateful vs Stateless Firewall
Understanding the stateful firewall vs stateless firewall distinction will help you decide on the best strategy for protecting your network.
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Pexels/Tima Miroshnichenko Networking
VoIP5 Reasons a Stateful Firewall Is a Must-Have for Business
Protect your network, simplify security, and keep threats out with a stateful firewall. Learn how it works and when to use it.
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Image: Unsplash/Markus Spiske Networking
VoIP7 Reasons to Not Use MPLS and 4 Better Alternatives
There are a few cases for using MPLS — but most have moved on from multiprotocol label switching and found a cheaper, more flexible solution.
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Image: Unsplash/Stephen Dawson Networking
VoIPACD vs IVR: Which One Will Save You More Customers?
Struggling to choose between ACD vs IVR? Learn which one's best if you have to choose and when you should use both.
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Networking
NetworkingThe 6 Best Free Speed Test Apps to Check Internet Performance
In the remote work era, reliable Wi-Fi is a must. From testing network performance to locating nearby connectivity, these are six of the best speed test apps to consider.
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VoIPCall Center Software Pricing: How to Accurately Calculate Cost
Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal.
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Image: Pexels/Tima Miroshnichenko Networking
VoIP9 VoIP Troubleshooting Tips to Fix Everything Right Now
No one likes choppy audio or dropped calls. Use these simple VoIP troubleshooting tactics for crystal clear internet calls every time.
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Image: chinnarach/Adobe Stock Networking
TR AcademyPrice Drop: Get a Lifetime Subscription of FastestVPN for just $25
In the market for a new VPN? The top-rated FastestVPN has been reduced to just $24.97 for a lifetime subscription at TechRepublic Academy.