How to make server maintenance and upgrades go smoothly with no mistakes

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Managed services providers need tested and trusted processes to make sure upgrades and maintenance reviews go as planned.

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Image: Getty Images/iStockphoto

Managed services providers (MSPs) keep the lights on for clients in so many ways. These IT companies take care of infrastructure, applications, security, and more for their customers. There's little room for error when you are in charge of vital servers and applications. 

In addition to the weight of these responsibilities, there is often a time pressure on these tasks as well. It's easy to make a mistake when you are rushing to meet a deadline.

Whether the job is managing cloud services, maintaining a data center, or maintaining PCs for a client, checklists are vital tools to make sure the job gets done right. These resources from TechRepublic Premium will give you the plan you need to complete the work on time and with no mistakes. 

MSP best practices: PC maintenance checklist

If you are in charge of maintaining PCs for a client, you can get double duty out of this routine project by looking for previously unidentified issues that could cause problems in the future. This checklist includes 37 tasks ranging from installing updates to running a file cleaning utility to cleaning chassis vents. 

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MSP best practices: Server maintenance checklist

Establishing a formal process for server maintenance ensures that technicians understand each step of the job. This lowers the chance that an important step will get skipped and it creates a consistent process that can be repeated on a regular basis. This checklist covers all three stages of the process: Documentation, software, and hardware. 

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MSP best practices: Network switch and router deployment checklist

Setting up a new router creates opportunities to make mistakes with the configuration. This checklist will help you avoid these problems and accurately record access credentials at the same time.

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MSP best practices: Server deployment checklist

When it comes to server deployments and migrations, managed services providers must invest time planning and preparing. A thorough plan will avoid common problems such as loading the wrong OS, setting an incorrect RAID configuration, or introducing IP address conflicts. This checklist will prevent embarrassment and wasted time.

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